Apple News Archive
iPhone passes RAZR in sales
NPD announced today that iPhone 3G “surpassed Motorola’s RAZR as the leading handset purchased by adult consumers” last quarter, reports Jim Goldman (cnbc.com). “That’d be a big deal no matter when it happened, but it ends RAZR’s 12-quarter winning streak as the nation’s top handset.”
Continue Reading...iPhone now top handset in the U.S.
“Move over, Motorola,” says Alana Semuels (latimes.com) iPhone has become the top selling handset in the U.S. “Consumers are buying more iPhones than RAZRs because there is a ‘watershed shift in handset design from fashion to fashionable functionality,’ said Ross Rubin, NPD’s director of industry analysis.”
Continue Reading...iPhone second among smartphones worldwide
“Apple’s blowout quarter for iPhone 3G sales lifted it into second place among all smartphone vendors worldwide,” says cnet.com’s Tom Krazit. Trailing only market leader Nokia, iPhone vaulted “over Research In Motion to take second place, with 6.9 million shipments, or 17.3 percent of the market.” Apple also shipped more iPhones “than all the Windows […]
Continue Reading...“iPhone ranks first — for business customers”
“This is a stunner for Apple and its iPhone,” declares Jim Goldman (cnbc.com). “JD Power and Associates,” he explains, “ranked the iPhone highest in customer satisfaction, not for everyday consumers as you might expect. But for ‘business wireless smartphone users.’” It led the survey “with a score of 778 out of 1,000, ‘performing particularly […]
Continue Reading...iPhone “performed well in exceeding customer expectations”
In leading the J.D. Power survey, “iPhone did particularly well in ease of operation, physical design and handset feature factors,” explains Shawn Brown (slashgear.com). Brown quotes Kirk Parsons, Senior Director of for J.D. Power, who said that ‘by making basic applications and features easy to use and providing functionality in a thin, lightweight device, Apple […]
Continue Reading...iPhone earns highest satisfaction score among businesspeople
In its survey of business customers, J.D. Power and Associates “asked respondents to rate the smartphones for ease of operation, operating system, physical design, handset features, and battery aspects,” reports Tom Krazit (cnet.com). And the iPhone, “which generated the highest amount of customer satisfaction among smartphone-using businesspeople,” earned perfect rankings in four of the five […]
Continue Reading...iPhone tops all other smartphones in J.D. Power customer sat survey
Although the lack of a physical keyboard “was supposed to be a deal breaker for hardcore smartphone users in the business world,” suggests Philip Elmer-DeWitt (fortune.cnn.com), iPhone “ranks highest in customer satisfaction among business types, according to J.D. Power and Associates’ second annual survey of smartphone users. Apple’s device easily outscored phones with physical keys […]
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